Return Policy

Refund Policy

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Thank you for visiting and shopping ATSSMODS, Com If you are not completely satisfied with your purchase, we are here to help. Following are the terms and conditions that constitute our Returns and Refund Policy.

RETURN AND REFUND POLICY

Returns
You have Thirty (30) calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition as that you received it and in the original packaging. Your item must have your order number accompanied with it and your packing slip with proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs on returns are nonrefundable.
Special circumstances may apply for a return. Please contact ATSSMODS. Com  for additional information.

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
To return a product purchased from ATSSMODS. Com, simply call or email us for an RMA number. At our discretion we may ask that you ship the package back to us within 15 days of receipt of the RMA number, or that you ship the product back to the manufacturer using our RMA number and address provided.
Used items cannot be refunded but can be returned for warranty work if eligible.

Refunds
Once we receive your item, we will inspect the item and notify you that we have received your returned item. You will be informed of the status of your refund at that time.
If your return is approved, we will initiate a refund to your original order payment method at that time. ( Restocking fees below apply )
You will receive a refund within approximately 24-48 hours or up to 4 business days, depending on your card issuer’s policies.

Lost Or Damaged Packages
If the package is lost because the customer entered an incorrect Shipping address at time of purchase; they are liable for the order amount.
Damages
ATSSMODS.com will assume responsibility for any damages to products received from courier shipping, please contact ATSSMODS.com immediately upon receipt of damaged product and do not throw packaging materials and damaged goods away. This will allow us to file a claim with the carrier and provide you with a replacement product. Note, if your product is oversized and requires LTL trucking verses courier services. the entire LTL Industry, and consequently ATSSMODS.coom , does not honor shipping damage claims unless they were marked on trucking receipt at time of delivery.Therefore it is the purchasers responsibility to inspect the packaging for any visible damage prior to signing for  trucking receipt. Failure to note visible shipping damage on truckers copy of paperwork voids the carriers responsibility for Shipping damage.

**Please be aware that many manufacturers consider mounted/installed product to be in immediate violation of their warranty/claim policies.  Always carefully and thoroughly inspect all items received for damage prior to installation.  Once installed, you may be unable to file a warranty claim**

Custom , MADE TO ORDER ITEMS  are products that are notated with the “Made To Order Item ” on the product page, as the Purchaser , you acknowledge , due to the nature and customization of all Custom , Made To Order products, ALL SALES ARE FINAL! Unless, there is physical damage to the product due to the nature of the shipping environment there are NO RETURNS OR EXCHANGES ALLOWED. If for any reason a product may arrive damaged or destroyed the customer MUST return the product to our facility no later than 10 days after receiving the product, to receive an EXCHANGE ONLY! If you may have any questions or concerns please feel free to contact us. the order cannot be cancelled, returned, or refunded.

Restocking Fee
All Returns are subject to a 20% Restocking Fee. You will be notified of this fee at the time your refund is approved. No restocking fee will apply to those items which are found to have been defective due to defects in manufacturing and/or workmanship, or due to improper fullfillment by us of the order.
Contact Us using the contact form below
If you have any questions on how to return your item to us, contact us using the contact form below or by calling an ATSSMODS. Com associate at (800) 906-2704 or email info@atssmods.com

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Nor can we be held responsible for any loss or theft of your initial purchase delivery once we are assigned a tracking number. The courier companies warrant delivery of the item direct to the purchaser once they take possession of an item and assign it a tracking number. any claim of loss or theft on behalf of the courier companies must be filed direct with them.

Warranty Policy

It is always our goal here at ATSSMODS.com  to keep our customers happy and satisfied with the service and products that they receive.  If a product that you have received falls short of the manufacturer’s intended standards and is covered under that manufacturer’s warranty policy, please contact us and we would be more than happy to assist with/aid in the claim process on your behalf.  However, please note that if your item is no longer covered under the manufacturer’s warranty policy, or if your actions have subsequently violated the manufacturer’s warranty policy, we may be unable to accommodate your request.

**Please be aware that many manufacturers consider mounted/installed product to be in immediate violation of their warranty/claim policies.  Always carefully and thoroughly inspect all items received for damage prior to installation.  Once installed, you may be unable to file a warranty claim**

Disclaimer
All parts sold by ATSSMODS.com are for closed course competition race use only and may not be used on public roads or highways. Installation of these modifications are at the customers own risk. In the unlikely event that property, persons, vehicles, etcetera, are damaged by products purchased on AllThingsSlingshot.com, the customer cannot hold ATSSMODS.com liable. Customer assumes all costs and risks associated with the installation, use, and purchase of these aftermarket items. It is the customers responsibility to insure the products that are being purchased are compatible with the vehicle make, model, and year. Please note, some of these items may void factory warranties.

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